Modern day library services have been focused on streamlining their processes for many years, even before the COVID-19 pandemic. As a result of limited operating budgets and small numbers of on-site working staff – finding ways to improve workflow have become a top priority. This is especially true when faced with special requests for book holds, which requires extra time and effort versus day-to-day library work.

One idea that the pandemic response has driven to the forefront of people’s minds is the safety and convenience of curbside pickup systems. Save time and expenses by adding a library package locker / intelligent locker system to your library organization:

• Step 1: Patron places items on hold using online catalog.
• Step 2: Staff receives hold request and retrieves book from shelves.
• Step 3: Patron waits for notification from staff that your hold(s) are ready.
• Step 4: Staff places request in intelligent locker for pick-up.
• Step 5: System (via software integration) checks-out request for patron.
• Step 6: Patron collects items 24/7 from your smart locker system.